Shipping policy
Shipping Policy
Last updated: October 25, 2026
Thank you for shopping with Pikeda. We aim to make every delivery simple, transparent, and reliable.
Processing Time
Orders are typically processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Time
After your order has been processed and shipped, estimated delivery is generally 7–10 business days.
Delivery times are estimates and may vary because of carrier delays, weather, holidays, customs processing, or other circumstances outside of our control.
Shipping Costs
Shipping costs, available delivery options, and any applicable free-shipping offers are displayed during checkout before you complete your order.
Order Tracking
Once your order has shipped, you will receive a shipping-confirmation email with tracking information, when available.
You can also visit our Track Your Order page and enter your order number and email address to check for updates.
Address Changes and Order Cancellations
Please make sure that your shipping address is correct before completing your order.
If you need to change or cancel an order, contact us as soon as possible at [your support email]. We will do our best to help, but we cannot guarantee changes or cancellations once an order has been processed or shipped.
Delays, Lost, or Damaged Packages
If your order appears delayed, lost, or arrives damaged, please contact us at [your support email] with your order number and photos of any damage, if applicable. We will review the situation and work with you and the carrier to find an appropriate solution.
International Orders
For international orders, customers are responsible for any customs duties, taxes, or import fees charged by the destination country. These charges are not controlled by Pikeda and are not included unless explicitly shown at checkout.
Contact Us
If you have any questions about shipping or your order, please contact our support team at support@pikedastore.com